A Perth grandmother died from a suspected heart attack after she was forced to wait more than two hours for an ambulance.
Georgina Wild, 80 first called the St Johns Ambulance service at 2:30am on Sunday morning complaining of chest pains, the job was flagged as an urgent priority one call.
Despite the urgency of the call, an ambulance did not arrive at Wild’s Ashby home until just before 5am where paramedics pronounced her deceased at the scene.
The call centre rang the grandmother at 4am to conduct a welfare check but Ms Wild did not answer the phone, the operator left a message advising that they were calling ‘just to check in’
Her death came hours after an emergency alert was issued to Perth residents on Sunday, to expect delays when calling triple zero. This was the second in a week.
According to the Daily Mail Priority 1 patients are waiting more than 15 minutes for help.
To make the situation worse, no one contacted the family of Ms Wild until eight hours after her body was discovered, when Police finally made the call.
A survey conducted by the United Workers Union found that 76% of staff were not confident in maintaining an adequate service, as published by 9news.
WA Health and Ambulance Services are in crisis with AFIPN reporting on the situation previously. In one instance a woman waited three days to get an urgent angiogram after she suffered a heart attack. Another incident occurred in April when a woman passed away after suffering a heart attack and waiting three hours on the hospital’s emergency department ramp.